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DRY GOODS

Aquarium plants can be shipped under the same shipping rules as dry goods.

Free shipping on orders over £50 (may exclude some aquariums)  Geographical restrictions may apply

Keep Your Eyes Open For Multibuy Livestock Deals: 

Weather Warning:

In the interest of welfare, livestock shipping may be restricted in the event of extreme heat. We always keep a close eye on conditions to make sure our fish/critters will be safe on their journey. If we do need to postpone, rest assured that it is not a decision we make lightly and you will be informed. If you have a particular date in mind, feel free to double check with us before placing an order.

Orders for perishable goods that need to be kept cold –

Please be aware, during periods of hot weather we may decide it is best to delay dispatch of frozen/ live food. This is entirely due to quality concerns on arrival. We will let you know if this is the case for you.

What’s in the Box Desi Tomato Seeds Sowing instructions printed on backside of Seed Packet Recyclable Pouch Introduction Tomatoes (Solanum lycopersicum) are among the most popular and widely grown vegetables in the world. Whether cultivated in a backyard garden, greenhouse, or balcony pot, tomatoes offer a rewarding gardening experience due to their versatile culinary uses and relatively easy growing requirements. Starting tomatoes from seeds is a cost-effective and satisfying method for gardeners, allowing for a wide selection of varieties and better control over the growing environment. However, for successful tomato cultivation, it’s essential to understand the stages of seed germination, proper soil and fertilizer practices, effective watering techniques, and pest control methods. Guide to the Germination Process, Soil & Fertilizer, Watering & Pest Control Requirements for Desi Tomato Seeds Seeds Germination Process Seed Preparation: Start with high-quality, disease-free tomato seeds. To enhance germination: Soak the seeds in warm water (around 25–30°C) for 6–8 hours before planting. This softens the seed coat and promotes quicker sprouting. Optionally, pre-germinate seeds by placing them between moist paper towels in a warm area for 1–2 days until small sprouts appear. Planting Medium: Use a well-draining, sterile seed-starting mix. Avoid using regular garden soil as it may contain pathogens that can harm delicate seedlings. A suitable mix might include peat moss or coconut coir, perlite, and vermiculite for moisture retention and aeration. Planting Fill seed trays or pots with the moistened medium. Plant seeds 1/4 inch (0.6 cm) deep. Lightly cover with soil and mist with water. Containers: Seed trays, peat pots, or small biodegradable containers are ideal. Ensure they have drainage holes to prevent waterlogging. Transparent humidity domes can be used to retain moisture and warmth until germination. Watering: Keep the medium consistently moist but not soggy. Use a spray bottle or a gentle watering can. Overwatering can lead to seed rot or damping-off disease, a common fungal issue in seedlings. Temperature: Tomato seeds germinate best at 21°C to 27°C (70°F to 80°F). Use a heat mat under the containers if room temperatures are too low, especially in colder climates. Light: Although light is not necessary for germination, once the seedlings emerge, they require 12 to 16 hours of bright light daily. Place them under grow lights or near a sunny south-facing window. Germination Time: Under optimal conditions, seeds germinate in 5 to 10 days. If temperatures are cooler or the medium is too dry, germination can be delayed.g.arieties. Expect sprouting in 7 to 14 days. Soil & Fertilizer Requirement Soil Type: Tomatoes thrive in well-draining, loamy soil rich in organic matter. The ideal soil pH is between 6.0 and 6.8. Good soil structure ensures proper root development and nutrient uptake. Soil Preparation: Before transplanting seedlings: Loosen the soil to a depth of 12 to 18 inches. Mix in compost or well-rotted manure at the rate of 3–4 inches deep to enrich the soil. Avoid overly compact or sandy soils unless amended properly. You can also conduct a soil test to determine nutrient levels and pH, adjusting as needed with lime (to raise pH) or sulfur (to lower it). Fertilization: Fertilizer needs vary across the tomato’s growth stages: Pre-Planting: Apply a balanced fertilizer like 10-10-10 (N-P-K) at the time of soil preparation. Post-Transplant: Two weeks after transplanting, apply a starter fertilizer high in phosphorus to encourage root growth. Vegetative Growth: Use nitrogen-rich fertilizer sparingly to encourage healthy foliage but avoid overuse as it may reduce fruiting. Flowering and Fruiting: Switch to low-nitrogen, high-potassium, and phosphorus fertilizers like 5-10-10 or tomato-specific blends. Organic options include fish emulsion, compost tea, seaweed extract, and bone meal. Watering Requirement Regular Watering: Tomatoes require consistent watering, especially during flowering and fruit development. Irregular watering can lead to problems such as blossom end rot or fruit splitting. Water deeply 2–3 times per week rather than daily shallow watering. Maintain even soil moisture but allow the top inch to dry slightly between watering sessions. Drought Tolerance; While tomatoes can withstand short dry periods, prolonged drought stress will significantly reduce yield and quality. Use mulch to help retain soil moisture and regulate temperature. Deep Watering: Encourage deep root growth by watering slowly and thoroughly. This helps plants access water from deeper soil layers and improves drought resilience. Drip irrigation or soaker hoses are ideal for controlled, efficient watering. Avoid Overwatering: Excessive watering can cause: Root rot Fungal diseases (e.g., early blight) Reduced oxygen to roots Ensure good drainage and always check soil moisture before watering. Climate Dependent: In hot, dry climates, tomatoes may need daily watering, especially during peak summer. In humid or rainy climates, reduce frequency to prevent fungal problems. Pest Control Requirement List of Common Pests Aphids – Small, soft-bodied insects that suck sap from leaves. Whiteflies – Tiny white insects that feed on the undersides of leaves. Tomato Hornworms – Large green caterpillars that eat foliage and fruit. Cutworms – Larvae that cut down seedlings at soil level. Spider Mites – Microscopic pests that cause stippling and leaf drop. Flea Beetles – Small beetles that chew small holes in leaves. Thrips – Tiny insects that feed on flowers and young fruit. Root-Knot Nematodes – Microscopic worms that damage roots. Solutions Cultural Controls: Crop Rotation: Avoid planting tomatoes in the same location each year to prevent pest buildup. Mulching: Use straw or plastic mulch to suppress pests and weeds. Sanitation: Remove and destroy plant debris to eliminate overwintering sites. Biological Controls: Ladybugs and lacewings to control aphids. Parasitic wasps for whiteflies. Nematode-resistant tomato varieties to minimize root-knot nematode damage. Organic Sprays: Neem oil: Effective against aphids, whiteflies, and mites. Insecticidal soap: Safe and effective for soft-bodied insects. BT (Bacillus thuringiensis): A natural bacterium that targets caterpillars like hornworms. Physical Methods: Handpicking: Remove visible pests like hornworms manually. Row covers: Use lightweight fabric to protect seedlings from insect pests. Chemical Control: Use chemical pesticides only as a last resort. Choose products labeled for tomato use and follow instructions carefully to avoid harming beneficial insects.

The ultimate convenience among the external filters for aquariums. The external filter meets the highest demands in water filtration and filter cleaning. The combination of highly effective biological filtering with Hel-X and mechanical/biological cleaning with filter sponges ensures healthy and clear aquarium water. The BioMaster2 is suitable for aquariums with a volume of 250 to 850 litres. No complete cleaning needed: the EasyClean pre-filter chamber enables convenient filter cleaning. The automatic shut-off and safety lock prevent unwanted water leaks, e.g. when removing the pre-filter module. A practical venting button makes the water suction highly effective and allows for a quick and convenient start. The complete set includes filter media, hoses, adapters, suction and discharge pipes as well as the water diffuser. The BioMaster2 is available with or without an adjustable heater.

DETAILS

  • High filter volume:

    The combination of highly effective biological filtering with Hel-X and mechanical/biological cleaning with filter sponges is ideally coordinated to ensure healthy and clear aquarium water. The water flows through the pre-filter first, ensuring an extra long service life.

  • Complete set for a quick start:

    Including filter media, hoses, adapter, flow regulator, suction and discharge pipe as well as water diffuser.

Dry Goods Delivery.

The store has provided information regarding their order dispatch and estimated delivery times. Here are the key details:

  1. Dispatch Timeframe: Orders placed before 2pm will be dispatched on the same day. Orders placed after 2pm will be dispatched on the next working day.
  2. Delivery Date and Time Guarantee: While the store aims to dispatch orders promptly, they cannot guarantee a specific delivery date and time. As the delivery process relies on couriers, there may be factors beyond their control that could affect the delivery timeframe.
  3. 1st Class Mail: For orders sent via 1st Class mail, the aim is to have them delivered on the next working day after dispatch.
  4. 2nd Class Mail: Orders sent via 2nd Class mail typically take approximately 2-3 working days for delivery after dispatch.
  5. APC Next Day Delivery: APC Next Day delivery is available for UK mainland postcodes. It is usually delivered on the next working day after dispatch. However, please note that items being delivered to more remote areas may require additional time for delivery.

It’s important to keep in mind that while the store strives to provide efficient delivery services, unforeseen circumstances or external factors could potentially impact delivery times. For further details or specific inquiries about delivery, customers should refer to the store’s terms and conditions or contact the store directly.

Livestock Delivery.

The store maintains specific policies regarding the delivery of livestock. Here are the key points:

  1. Licensed Livestock Courier: The store exclusively uses a licensed livestock courier for shipping fish and coral. This approach is chosen to ensure responsible and ethical transportation of the livestock.
  2. Livestock Shipping Fee: The livestock shipping fee charged to customers of £19.99 does not cover the true cost, and therefore, there is a minimum spend requirement of £30.00 before the option for livestock shipping becomes available.
  3. Pre-Arranged Delivery: The store never ships livestock without first arranging a suitable delivery day. Before dispatching the livestock, the store must confirm the agreed-upon delivery day with the customer.
  4. Saturday Delivery Confirmation: Customers who choose Saturday delivery must have their availability confirmed for the upcoming Saturday before the store sends out the livestock. This confirmation ensures that the livestock can be received promptly.
  5. Failure to wait for livestock: Not waiting for livestock, even if there is a delay, or cancelling an order after it has been dispatched will lead to you incurring charges for an emergency return to the base. Additionally, any losses of livestock will also be charged to you. Please be aware that the items you are ordering are living creatures – livestock. We kindly ask that you refrain from ordering livestock if you are unable to accommodate the possibility of a delayed delivery.

    These terms and conditions are a fundamental aspect of our policy. Our primary goal is to dissuade individuals who could react negatively to a delayed delivery and subsequently request order cancellations. It is of utmost importance to underscore that your order pertains to living creatures, not mere inanimate objects. In the event of an occasional delay, it is crucial that you respond in a rational and responsible manner, taking into account the welfare of the livestock. We kindly request that you refrain from placing an order for livestock if you tend to react strongly to such situations. By proceeding with the order of livestock, you indicate your acceptance and agreement to abide by these specified terms and conditions.

  6. Signature Requirement: Livestock deliveries require a signature upon receipt and cannot be left in a safe location. This precaution ensures proper handling and the well-being of the livestock.
  7. Geographic Restrictions: The courier has strict geographic restrictions for livestock deliveries. Unfortunately, deliveries to Northern Ireland, Republic of Ireland, Isle of Man, Isles of Scilly, Channel Islands, and certain Scottish offshore postcodes may not be possible. Customers are encouraged to contact the store via email to confirm if livestock delivery is available in their area.
  8. Minimum Order Value and Order Cancellations: The store has a minimum order value of £30 for livestock shipping. Additionally, the store reserves the right to cancel orders that are deemed high-risk or involve a high number of single tropical freshwater fish species.

It is essential for customers to familiarize themselves with these policies before making a purchase. For more detailed information or specific inquiries, customers should consult the store’s terms and conditions or reach out to the store directly for clarification.

Livestock Geographical Exemptions.

The store has specific geographical exemptions for livestock deliveries. Here is a list of the areas and postcodes where livestock delivery is not available:

  1. Islands: Livestock cannot be delivered to the Shetlands, Channel Islands, and Isle of Man.
  2. Postcodes: Livestock delivery is not available to the following postcodes:
  • AB30 to AB39, AB41 to AB45, AB51 to AB56
  • DD8 to DD10
  • BT all
  • DG3 to DG9, DG12 to DG14
  • KA18 to KA19, KA26, KA29 to KA30
  • HS all
  • IM all
  • JE all
  • ZE all
  • KW15 to KW17
  • TD9
  • FK17 to FK21
  • GY all
  • KA26, to KA28
  • PA20 to PA38, PA41 to PA49, PA60 to PA61, PA76 to PA78
  • TR21, to TR25
  • PH3 to PH26, PH30 to PH44
  • IV all

Customers residing in these areas should be aware that livestock delivery is not available to their location.

We can ship livestock to the Isle of Wight, this area is subject to a surcharge.

For further information or specific inquiries about livestock delivery to a particular area, customers are advised to contact the store directly for clarification.

Cancellation.

According to the store’s policy, customers have the right to cancel an order within 14 working days of receiving the goods. To initiate the cancellation, the goods must be returned to the store in new and unused condition, adhering to their Returns Policy.

Important points regarding the return process are as follows:

  1. Return Condition: The goods must be returned in new and unused condition, as originally received. It is important to ensure that the goods are in the same condition as when they were sent out.
  2. Return Timeframe: The goods must be received by the store within 21 days of notifying them about the cancellation. During this time, customers are responsible for any loss or damage that may occur during the return shipping process.
  3. Refund Process: Once the store receives the goods in new and unused condition, they will initiate the refund process. The purchase price will be refunded to the customer.
  4. Return Condition Inspection: If the returned goods arrive in a condition that is less than what they were sent out in, the store reserves the right to return the goods to the customer, and no refund will be processed.

It is essential for customers to carefully review the store’s Returns Policy and follow the specified procedures to ensure a smooth and successful return and refund process. For more detailed information or specific inquiries, customers should consult the store’s terms and conditions or contact the store directly.

Returns.

According to the store’s return policy, the following guidelines should be followed for returning goods:

  1. Use Returns Form: Customers need to use the store’s provided returns form to initiate the return process. This form helps the store acknowledge that the goods are being sent back.
  2. Return for Testing: If the goods are being returned for testing, the customer is responsible for covering the return shipping expenses.
  3. Refund of Postage Fees: The store will only refund postage fees if the order arrives damaged or becomes faulty within the first 4 weeks of purchase. Proof of posting is important, and customers should ensure the goods are well-packed and obtain proof of posting as the goods remain their responsibility until received by the store.
  4. Refund of Postage Costs for Replacement: If goods are being returned within 7 days of purchase under the Replacement Policy, the store can refund postage costs. However, the customer needs to agree on a delivery service with the store in advance, and only standard or tracked shipping fees will be refunded. The store cannot refund the cost of any special delivery service.
  5. Non-Refundable Postage: Postage costs for goods returned for any other reason than those mentioned above are non-refundable. The store reserves the right to deduct the original postage cost from any applicable refund.
  6. Mistaken Purchases: If a customer has made a mistake in their purchase, they need to return the goods to the store. The customer is responsible for the return shipping costs in such cases.

It is important for customers to carefully follow the store’s return procedures and terms and conditions. For further details or specific inquiries, customers should refer to the store’s website or contact the store directly.

Replacements

If customers receive faulty goods, the following guidelines apply according to the store’s policy:

  1. Notification of Faulty Goods: Customers must notify the store within 7 working days if they receive faulty goods. This notification should be made as soon as possible.
  2. Replacement Parts: If possible, the store will dispatch replacement parts for the faulty goods.
  3. Return of Goods: If replacement parts are not possible, the store may request customers to return the faulty goods in accordance with their Returns Policy. The specific return procedures and conditions should be followed.
  4. Verification of Damage: Once the store receives the returned goods, they will verify the damage. If the damage is confirmed, the store will supply the required replacements.
  5. Return Postage Costs: If the goods returned to the store are found to be in good working order, the store is not able to refund the return postage costs. Additionally, the store reserves the right to deduct their original postage cost from any applicable refund.
  6. Consequential Loss or Damage: The store cannot take responsibility for any consequential loss or damage that arises directly or indirectly from the goods supplied.

Customers should carefully review and adhere to the store’s Returns Policy and procedures for returning faulty goods. For further clarification or specific inquiries, customers should consult the store’s terms and conditions or contact the store directly.

Manufacturer’s Guarantees

The store works in collaboration with manufacturers to ensure that their guarantees are honored, and they make their best efforts to resolve issues within the warranty period. The following guidelines apply to refunds and replacements:

  1. Postage Costs under Manufacturer’s Guarantee: Postage costs can only be refunded if the goods are returned to the store within 7 days of the original purchase, as per the manufacturer’s guarantee.
  2. Refund of Postage Costs for Faulty Goods: The store will refund postage costs for guarantee/warranty returns only if the product becomes faulty within the first 4 weeks of receipt.
  3. Replacements with Manufacturer Authorization: Replacements, whether parts or goods, can only be offered when authorized by the manufacturer. Customers should contact the store for further guidance in such cases.
  4. Prior Approval for Returns: Goods should not be returned to the store without prior approval. Customers need to contact the store and obtain approval before returning any items.
  5. Replacement of Glass or Ceramic Items: Glass or ceramic items can only be replaced if the store is notified within 48 hours of receiving the delivery.
  6. Replacement of Glass Bulbs/Tubes: Glass bulbs or tubes can only be replaced if they become faulty within 14 days.

Customers should note and adhere to these guidelines to ensure a smooth and efficient resolution of any issues with their purchased items. For specific inquiries or further information, customers are advised to refer to the store’s terms and conditions or contact the store directly.

Breakages

According to the store’s policy, customers have the following responsibilities regarding breakages:

  1. Checking Goods on Arrival: It is the customer’s responsibility to thoroughly check the goods upon arrival for any damage. This should be done before signing for the parcel. If the parcel appears damaged, it is advised not to sign for it.
  2. Reporting Breakages: Any breakages or damages must be reported to the store within 48 hours of receiving the goods. It is important to promptly notify the store to initiate the resolution process.

By carefully inspecting the goods upon arrival and reporting any breakages within the specified timeframe, customers can ensure that appropriate actions are taken to address the issue. For specific instructions on reporting breakages or further information, customers should refer to the store’s terms and conditions or contact the store directly.

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